What is a lack-there-of?

Well, whatever it is, yours is a mess, according to Webcellent Design.

And here's a comforting thought: if you hire Webcellent Design, they will:

make sure your website is available to the internet!

Finally, among their many services you will note:

contact form scripting

So what is form scripting?
And who, exactly, will it contact?

I'll bet they meant contact forms with scripting.